In the event that an issue is solely my responsibility I will refund or replace the item(s). However, if the issue in question is the customers responsibility, returns and replacements will be at my discretion.

Return/replacement must contact me no later than 2 weeks from receipt of purchase. It will speed things up as well, if you include an image of the issue. Contact me directly at ken@idunnastears.com and we will get you handled as quickly and simply as possible.

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